Quality Policy

Our business is a guarantee of your success

Our business is a guarantee of your success:

• ensuring that customer needs and expectations are met
• formation of customer confidence to our company, creating a sustainable image of a reliable partner for long-term cooperation
• improving the working employees conditions and creating an attractive environment for professional growth
• company stability and development

This Quality Policy is the Company Management responsibility that guarantees the goals achievement by:

• use relevant business processes
• personnel responsibility definition
• improvement of provided services quality with staff development, work organization improvement, use of technical means and sound working methods
• prevention of inconsistencies and exclusion of reasons for their occurrence
• constant measurement and increase of customer satisfaction, making the necessary adjustments to work in order to fully meet customer requirements
• regular analysis of MSC Company activity

The Company`s Management undertakes to ensure compliance with ISO 9001 requirements and continuously improve the effectiveness of the Company`s Quality Management System and ensures that Quality Policy is properly communicated to each employee and the employees comply with the Quality Management System requirements in their daily work. MSC Company Management declares that the company is open for mutual cooperation and does everything so that the customer`s expenses are reimbursed with high quality of services provided.